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PLEASE NOTE: If Ascendia Bank sends non-public information to you electronically via an e-mail, it will be in a secure format. Please discard any e-mail from Ascendia Bank that is not received as secure. For your protection, with respect to all electronic format requests, please send all documents, files, documentation or personal (non-public) information to Ascendia Bank in a secure format or as a secure e-mail.
Please note that to protect your privacy, do not include your account number, social security number, or other information that you wish to keep confidential. We will identify you by your name and respond by telephone.
If you have a lost or stolen ATM card or Debit card please call The Lost or Stolen Card Center at 1-800-236-2442